Publications

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. Linking turnover to organizational performance: the role of process conformance. Public Management Review, 2018.

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. Thirty Years of Performance Research at the European Group of Public Administration. In Edoardo Ongaro (Ed.), Public Administration in Europe: The Contribution of EGPA. Palgrave McMillan, 2018.

. Performance management in Europe: An idea whose time has come and gone?. In E. Ongaro & S. Van Thiel (Eds), The Palgrave Handbook of Public Administration and Management in Europe . Palgrave Macmillan, London., 2018.

. Discrimination and Administrative Burden in Public Service Markets: Does a Public–Private Difference Exist?. In Journal of Public Administration and Theory, 2018.

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. Ten lessons from ten years PPP experience in Belgium. In Australian Journal of Public Administration, 2017.

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. PPP policy, depoliticisation, and anti-politics. In Partecipazione e Conflitto, 2017.

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. Multiple accountabilities in public-private partnerships (PPPs): how to unravel the accountability paradox?. In Tom Christensen and Per Lægreid (Eds.), The Routledge Handbook to Accountability and Welfare State Reforms in Europe. Routledge: London, 2017.

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. Thinking allowed: reforming indicator-based accountability to enhance innovation. In Jacob Torfing and Peter Triantafillou (Eds.), Enhancing Public Innovation by Transforming Public Governance. Cambridge University Press, 2016.

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. Going online. Does ICT enabled-participation engage the young in local governance?. In Local Government Studies, 2016.

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. Who you are/where you live: do neighbourhood characteristics explain co-production?. In International review of administrative sciences, 2015.

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. Autonomy and reregulation: explaining dynamics in the Flemish social housing sector. In Public administration, 2015.

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. Performance management in the public sector. 2nd ed. Routledge, 2015.

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. Better performance management: some single- and double-loop strategies. In Public performance and management review, 2014.

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. Mind-sets of boundaryless careers in the public sector: the vanguard of a more mobile workforce?. In Public personnel management, 2014.

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. Small is beautiful? Lessons from a decade of decentralisation in Antwerp. In Must Brussels’s communes be merged? The experiences of Antwerp, Berlin and Vienna. Re-Bel e-book: Brussels, 2013.

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. The sound of silence: silent ideologies in public services. In Yogesh K. Dwivedi, Mahmud Shareef, Sanjay K. Pandey and Vinod Kumar (Eds), Public administration reformation : market demand from public organizations. Routledge: London, 2013.

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. Coming to terms with accountability: combining multiple forums and functions. In Public management review, 2012.

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. Performance information in the public sector: how it is used. Palgrave Macmillan, 2011.

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. Lost in diffusion? How collaborative arrangements lead to an accountability paradox. In International review of administrative sciences, 2011.

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. In search of network performance. In Sandra Groeneveld and Steven Van De Walle (Eds), New steering concepts in public management. Emerald: Bingley, 2011.

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. Talk as action: exploring discursive dimensions of welfare state reform. In Der moderne Staat, 2010.

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. How is information used to improve performance in the public sector? Exploring the dynamics of performance information. In Kieran Walshe, Gill Harvey and Pauline Jas (Eds.), Connecting knowledge and performance in public services: from knowing to doing. Cambridge University Press, 2010.

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. The quality of local governance: ranking local governments in Belgium. In International journal of public sector performance management, 2010.

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. A framework for assessing the performance of policy networks. In Public management review, 2008.

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. Nothing new under the sun? Utilisation of performance information before and after NPM. In Wouter Van Dooren and Steven Van de Walle (Eds.), Performance information in the public sector : how it is used. Palgrave Macmillan, 2008.

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. Performance measurement and management in public sector organisations. In Tony Bovaird and Elke Löffler (Eds.), Public management and governance (2nd ed.). Routledge: London, 2008.

. Quality and performance management: toward a better integration?. In Patria de Lancer Julnes, Frances Stokes Berry, Maria P. Aristigueta and Kaifeng Yang (Eds.), International handbook of practice-based performance management. Sage Publications, Inc.: California, 2007.

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. Performance measurement in the Flemish public sector: a supply and demand approach. (doctoral dissertation). Katholieke Universiteit Leuven, 2006.

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. Financial management reforms after a political shift: A transformative perspective. In International journal of productivity and performance management, 2006.

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. Supply and demand of policy indicators: a cross-sectoral comparison. In Public management review, 2004.

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. Why do Belgian public agencies use the Common Assessment Framework (CAF). In Elke Löffler and Mirko Vintar (Eds.), Improving the quality of East and Western European public services. Ashgate: Aldershot, 2004.

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. Quality management and the management of quality in European public administrations. In Elke Löffler and Mirko Vintar (Eds.), Improving the quality of East and Western European public services. Ashgate: Aldershot, 2004.

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. Public administration. In Public sector performance: an international comparison of education, health care, law and order and public administration. SCP, The Hague, 2004.

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. Trajectories for modernizing local governance: Revisiting the Flanders case. In Public management review, 2002.

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